Understanding employees can be overrated since it usually gets distilled as an academic exercise with little or no action. Empathy, however, especially for front-line employees, can be a huge unlock when personally experienced. Here are some examples.
So, we’ve been told that a janitor helped land a man on the moon, but let’s be real. Real life isn’t a feel-good movie. Companies need to start listening and improving actual work conditions for the front-line instead of handing them motivational posters.
Let's take a pause and daydream together for a minute. What if you could whisper some advice into your company's executive's ear without fear of being gifted with "moving supplies" for your effort? What would you say to them? Would it look something like this?
For many, a sad career reality is that you can only be promoted when your direct manager is promoted (or leaves). But what if your manager is not interested in either? Let's explore a way to get out of career limbo and re-energize your leader.
Does your cringe-meter go off when you hear "influence above/influence from below"? This phrase has probably been uttered way too many times in performance reviews. If that's the case for you, then there are some grim realities you may need to face.
I'm not a fan of benchmarks. There, I said it. It's pretty odd saying this out loud considering how fascinated I am about data and insights. I believe I have good reasons though. Ten good reasons, to be exact, that I hope we can agree upon.
There is a little known saying that goes: "Every time a consultant says 'embrace AI', a hard drive crashes somewhere." Ok, I made that up, but, before focusing on AI being the answer, we should start with questions. Here are 30 for employees, managers and leaders.
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